Operations & Strategic Planning

Turn your vision into action.

Resolve Works can help you get what’s in your head onto paper. Our natural eye on systems and process, along with our experience in startup and small businesses leadership roles has given us first-hand experience in implementing strategic action plans for small businesses. We pride ourselves on our unique capability to go beyond the books, and to the business.

Not sure how to harness and communicate your vision? Not sure how to tackle tough roadblocks? What about those difficult staffing issues? Resolve Works takes a systematic approach to addressing the common challenges faced by today's small business owner. We can help you identify your business’s biggest pain points, and implement a systematic action-plan that delivers results.

• Annual Strategic Plan: Forget the 50-page business plan. Our approach to strategic planning involves a simple two-page document that highlights the key elements of your business, starting with the big picture and then drilling down into specific actions. The simple outline focuses on the key elements of your business, including long-term vision, strategies and goals, and also the short-term priorities and roadblocks to address.
• Structured Meetings: By following a consistent meeting agenda, the discussion around pressing business issues has greater focus, resulting in key takeaways and deliverables for the team. These meetings provide a structured forum to raise business issues and offer a systematic approach to maintaining accountability. Once they are implemented, many business owners don’t know how they ran their business without them.
• Organizational Chart: An organizational chart is a powerful tool that eliminates confusion and provides clear paths of accountability in your organization. By identifying the major functions in your organization and specifically identifying who’s responsible for what, you can foster a culture of clarity and accountability.
• Road Blocks: All businesses have issues. Stop hiding from them. If you want to truly manage your organization, you need to identify your roadblocks and develop a plan to address them. When you avoid directly addressing your organization’s issues, it can cause a host of problems, from declining sales, to missed opportunities, to negative customer experiences, to lack of efficiency, to poor employee morale. Resolve Works can teach you how to remove the stigma around these difficult discussions and provides a structured forum to raise and address issues.

Financial management is a key foundational element to your business success. There is a natural progression of getting a handle on your financial management evolving into the implementation of strategic and operational initiatives.